Privacy Policy

Collecty Box Website Privacy Notice

At Collecty Box, we believe that protecting your personal data is as important as the quality of the products we offer. We are committed to treating your data with transparency, security, and respect.

This privacy policy informs you about how we collect and use your personal data via:

  • use of our website (www.collectybox.com)
  • creating a customer account
  • purchasing products
  • subscription to our newsletter
  • participation in a contest or survey
  • your communications with our customer service department (email, phone, contact form)

1. IMPORTANT INFORMATION

Collecty Box is a brand operated from Europe. If you have any questions regarding your personal data, please contact us:

2. DATA COLLECTED

  • Identity information: last name, first name, title
  • Contact details: address, email, phone number
  • Payment details: bank details (managed by our secure service providers)
  • Order data: purchase history
  • Technical data: IP address, browser, device used
  • Usage data: browsing behavior
  • Marketing data: communication preferences

No sensitive data is collected. The site is not intended for children under the age of 13.

3. DATA COLLECTION

  • Order and registration forms
  • Cookies and similar technologies
  • Payment, delivery, and marketing partners

4. USE OF DATA

  • Order processing and delivery
  • Customer account management
  • Sending commercial offers (if authorized)
  • Improvement of the website and user experience
  • Fraud prevention

Legal basis: contract, consent, legitimate interest, legal obligation.

5. DIRECT MARKETING

You can receive our offers if you have consented to this. You can unsubscribe at any time via the links in our emails.

6. DATA SHARING

Your data is never sold. It may be shared with:

  • technical service providers (hosting, transportation, payment)
  • authorities in the event of a legal obligation

7. FRAUD PREVENTION

Certain information may be used to secure transactions and detect potential fraudulent activity.

8. RETENTION PERIOD

The data is kept for as long as necessary to fulfill the purposes described, unless otherwise required by law.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information.

10. YOUR RIGHTS

You have the right to access, correct, object to, delete, restrict, and transfer your data. To exercise these rights, please write to us at sales@collectybox.com.

11. POLICY UPDATE

This policy is subject to change. The latest version will automatically apply to your data.

Last revision: October 7, 2025 – Next revision: October 2026