Privacy policy

Collecty Box website privacy notice

At Collecty Box, we believe that the protection of your personal data is as essential as the quality of the products we offer. We are committed to treating them with transparency, security and respect.

This privacy policy informs you about how we collect and use your personal data via :

  • use of our website(www.collectybox.com)
  • create a customer account
  • purchasing products
  • subscribe to our newsletter
  • participation in a competition or survey
  • your exchanges with our customer service department (email, telephone, contact form)

1. IMPORTANT INFORMATION

Collecty Box is a brand operated from Europe. If you have any questions about your personal data, please contact us:

2. COLLECTED DATA

  • Identity data: surname, first name, title
  • Contact details: address, email, telephone
  • Payment details: bank details (managed by our secure service providers)
  • Order data: purchase history
  • Technical data: IP address, browser, device used
  • Usage data: browsing behavior
  • Marketing data: communication preferences

No sensitive data is collected. The site is not intended for children under 13.

3. DATA COLLECTION

  • Order and registration forms
  • Cookies and similar technologies
  • Payment, delivery and marketing partners

4. USE OF DATA

  • Order processing and delivery
  • Customer account management
  • Sending commercial offers (if authorized)
  • Improving the site and the user experience
  • Fraud prevention

Legal basis: contract, consent, legitimate interest, legal obligation.

5. DIRECT MARKETING

You may receive our offers if you have given your consent. You can unsubscribe at any time via the links in our emails.

6. DATA SHARING

Your data is never sold. It may be shared with :

  • technical service providers (hosting, transport, payment)
  • authorities in case of legal obligation

7. FRAUD PREVENTION

Certain information may be used to secure transactions and detect possible fraudulent activity.

8. SHELF LIFE

Data is kept for as long as necessary to fulfil the purposes described, unless otherwise required by law.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information.

10. YOUR RIGHTS

You have rights of access, rectification, opposition, deletion, limitation and portability. To exercise these rights, please write to us at sales@collectybox.com.

11. POLICY UPDATE

This policy is subject to change. The latest version will automatically apply to your data.

Last revision: October 7, 2025 - Next revision: October 2026